If anyone is hurt or in danger, call for help first. Footage can be requested afterwards.

• Call 191 (police), 1669 (ambulance) or 1155 (Tourist Police) if needed.
• Note the exact place, date and time of the incident.
• Act quickly — older footage may be overwritten by new recordings.

A police report is required before the BMA releases footage.

• Go to the police station that commands the area where the incident occurred and file a report.
• Keep a copy of the report — you will attach it to your request.

These are examples. File your report at the station that commands the area where the incident happened — ask the Tourist Police (1155) if unsure.

Bring these with you to the CCTV centre or upload them online.

• The police report.
• A copy of your ID card (for foreigners, a copy of your passport).
• The CCTV request form for the BMA.
• If someone applies for you: a letter of proxy and a copy of the proxy's ID card.

You can apply in person at one of 7 BMA CCTV service centres, or online.

• In person: take your documents to one of the 7 centres below.
• Online: submit the application and documents at cctv.bangkok or through the LINE account @CCTVBANGKOK.

CCTV service centre locations are shown on the map above. Confirm opening times by phone before you go.

How you receive the footage depends on how you applied.

• In person: collect the footage at the same centre when it is ready.
• Online: the BMA provides a digital file within 24 hours.
• Keep the footage safe and share it only with the police or those handling your case.