Report a city problem — Traffy Fondue
Spotted a broken pavement, a dark street light, a blocked drain or a fallen tree? Anyone can report it to the BMA from their phone, with a photo and a location.
- Open Traffy Fondue. Add the LINE account @traffyfondue (add on LINE) or use the web version at bangkok.traffy.in.th.
- Describe the problem in a few words and attach a photo.
- Share the location so the right team can find it.
- Track the report. Your report is sent to the responsible agency and you can follow its status.
What you can report
🚶Pavements & roadsHoles, broken or blocked footpaths.
💡Street lightsLights that are out or damaged.
🌧️Drains & floodingBlocked drains and standing water.
🌳Trees & parksFallen branches and park problems.
🗑️RubbishUncollected waste and dumping.
🚧ObstructionsIllegal parking or blocked sidewalks.
Not an emergency service
For emergencies call 191 (police), 1669 (ambulance) or 199 (fire). For other city services you can also call the BMA Call Center 1555.
Response times vary by problem and agency. The platform is run with the BMA; reports can be written in Thai — if you need help, use a translation app or the contact form.