Frequently asked questions
Draft content — please confirm details with the responsible agency before acting.
Who do I call in an emergency?
Police 191 · Ambulance 1669 · Fire 199 · Tourist Police 1155. For city services and complaints, call the BMA Call Center 1555. See Safety.
How do I report a broken pavement or street light?
Use Traffy Fondue on LINE (@traffyfondue) or the web. See how to report.
Do I need to report my address as a foreigner?
Your landlord or hotel must report your stay to Immigration (TM.30), and long-term residents report their address every 90 days. This is handled by the Immigration Bureau. See Moving to Bangkok.
Who pays land and building tax, and signboard tax?
Local taxes in Bangkok are handled by BMA district offices. Owners of property and businesses with signboards receive notices from their district office. Ask your district office about your case.
Can I keep a pet in the city? Can I bring one?
Yes, but importing a dog or cat needs a permit from the Department of Livestock Development. See Bringing pets for the steps, vets and dog parks.
Can I use the pavement for my business or parking?
Pavements are public space and street vending is allowed only in designated places. If a pavement is blocked, report it with Traffy Fondue.
Where can I see air quality now?
On our Environment page — a live PM2.5 map with advice for each level.
How do I request CCTV footage?
File a police report first, then apply at a BMA CCTV centre or online. See Requesting CCTV footage.
How do I get a Thai driving licence?
Apply at a Department of Land Transport office. See Driving licence.
I could not find my answer.
Send your question through the contact form.